Returns, Refunds And Exchanges

• We accept a product for exchange and refund for store credit, within 7 days of delivery of the product and we must have received the product within 14 days of the date of delivery.

• Products should be returned in their original packaging to ensure they are adequately protected in transit and please be aware that the packaging of our products is considered to be part of the product. Therefore, your return may not be accepted if the packaging is opened or damaged. Furthermore, products should be returned unused and with all tags or hangers attached.

• Exchange can be arranged based on product availability. If you choose to exchanger/refund your product, you will be responsible for the return postage fee.

• Processing can take up to ten working days.

• Please contact us at hello.dear.mello@gmail.com prior to returning your goods so that we can authorize your return. Unauthorized returns will not be processed and we will keep the item. If you wish it to be returned to you this will be at your cost.